Shipping Information

At Unique Castors, we strive to ensure that your shopping experience is seamless from start to finish, including our shipping process. Here's what you need to know about our shipping policy:

-Order cut off: 2:00 PM East African Time(Nairobi)
-Handling time: Maximum 1 day. Monday to Sartuday
-Transit time: May take up to 2 days leading to a total delivery time of 3 business days across Kenya.

We offer shipping for Castor Wheels within Kenya. For customers outside Nairobi, we have introduced PAYMENT ON ARRIVAL(CASH ON DELIVERY) - COD with SPEEDAF Courier. Learn more here: COD Authorisation letter. However customers must pay the DELIVERY FEE first directly through the SPEEDAF COURIER TILL NUMBER that will be provided, before item leaves Nairobi.

The Customer will receive a call from SPEEDAF COURIER industrial area office or from our office at Plaza 2000, Mombasa Road, Nairobi, Kenya at +254 740 597 608 before the item has been collected from our shop.

When item arrives at the SPEEDAF office near them, they can pay before collection.They will receive a call From the Speedaf Office in that area.Check areas covered by Speedaf here: Location and Charges

We use the following courier services:
-Wellsfargo
-Speedaf Courier

Please confirm with us if your location is covered with our shipping radius.

For central kenya and Eastern we use relevant Saccos like 2NK.

If you have any questions or concerns, please don't hesitate to contact us at sales@uniquewheels.co.ke or +254 740 597 608

Last Updated: 22-08-2025.